Benefits of our Nurse Call Systems

A radio nurse call system typically consists of a main panel receiver with a mains-operated liquid crystal display (LCD) alarm readout and several mimic panels depending on the coverage required. These panels have internal aerials which eliminate the need for wiring to an external aerial. Battery-operated transmitter units communicate back to the main receiver via radio, whereby the location and the nature of the call is displayed along with an audible tone to distinguish between standard, assistance and emergency calls.  These units also have internal aerials and can either be simple, portable hand-held units, or units which allow other peripheral equipment to be connected to the system.  Calls are kept on the system until they are canceled from the unit they originated from, which is a requirement of Health Authorities and Social Services Departments.  The main panel receivers can also have battery back-up capability so that, in the event of mains failure, the system can remain operational for a minimum of 8 hours.  The system also monitors the units, warning if a battery is running low and that it must be replaced within 14 days.  The battery life of the units is heavily dependent on their use and will vary between establishments.  For example if a unit is used to make 10 calls a day, each lasting 90 seconds, battery life is typically a minimum of 12 months.  If the unit is rarely used, e.g. in a sitting room, the batteries may last for a minimum of 3 years. However after this time it is recommended to replace the batteries anyway.  Connections to printers and computers can be incorporated as well as integrating with other data/communications devices such as staff pagers, pager-phones, walkie-talkies and even external telephones.  Previous concerns with radio nursecall systems were the occurrence of freak calls.  However, with advances in radio technology and the introduction of error detection software, this problem has now been dealt with.

Peripheral Equipment

The use of peripheral equipment maximises the capabilities of the system, allowing it to be tailored to meet the needs of the resident and establishment.

For making calls

  • pull cords
  • pear push leads
  • pendant/wrist transmitters
  • air switches – this hand (or foot) operated, waterproof device will float in a bath, or rest on the floor in a shower

For wandering residents

  • pressure mats – activates when stood on
  • bed/chair sensors – activates if a resident gets up from their chair or bed
  • The Live-Link Movement Sensor for a resident getting out of bed that attempts to bypass a pressure mat

For staff

  • key switches – for monitoring fire exits
  • doorbell/telephone monitors – with distinctive chimes to alert appropriate staff
  • This list is by no means exhaustive.

Flexible Solutions

Radio systems offer flexibility and mobility which cannot be rivalled by a hard-wired system.  They are portable, meaning equipment can be placed where required and then moved if necessary.  This is ideal for if the room layout changes, or if occupied buildings require refurbishment.  The system simply moves with the resident.  As the system is modular, it is relatively easy and cost effective to extend, allowing the system to evolve with the needs of the establishment.


For installation of radio nursecall systems in existing homes, the main expenditure is due to the electronic technology in the equipment itself, but this is becoming more advanced and cheaper to produce.  With hard-wired systems, the main costs tend to be incurred during installation, due to necessary cabling and labour costs.  The ease of installation of radio systems means minimal disruption to residents.  Units can be pre-programmed off-site meaning that in most cases, only a few minutes of access to occupied rooms is necessary.  No redecoration is needed, saving further expenditure.  This is ideal for older buildings, where listed status may prevent the installation of a hard-wired system.  The “Plug and Play” nature of a radio system means that the equipment can be bought as “Supply Only” and installed by the establishment, saving on installation costs.


As with any kind of high-tech equipment, post-installation maintenance is very important. In most establishments, the nursecall system will be one of the busiest pieces of equipment but can sometimes be overlooked.  It is therefore advised that the system is serviced regularly.  However if there was a low/medium fault i.e. a faulty room unit, this could simply be posted back and repaired or replaced without affecting the entire system.

Try the Wireless Nurse Call System Before You Buy

The option to “Try Before You Buy” may be available, as a trial system can be easily installed.  So if you are considering a new system, why not look at our trial scheme to give you hands-on experience of using the system in a real life, working environment, giving you the confidence to buy. There is also the option of taking a 7 Day Free trial of the Live-Link Movement Sensor to aid your care homes fall prevention programme. your social media marketing partner

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